We all know that customer service is key in any business. Well, becoming a Top eBay USA seller requires just that – outstanding customer service! Furthermore, the outstanding customer service is attained by means of certain sales standards achievement, tracking requirements and overall performance standards.
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Let’s admit it: mistakes happen. However, whether you’re selling on eBay, Amazon, or Etsy, some mistakes are too costly to ignore. Research and understanding of basic selling principles can certainly help you save some time and money.
We’ve decide to list some of the most comment mistakes an online seller can make, while highlighting basic solutions.
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Your sales success on eBay depends on proper management and organisation. Inefficient eBay inventory management can give rise to costly mistakes and create a negative impression of your business. You may lose customers because you find yourself selling items that you no longer have in stock for example and in the end you land up with unhappy customers who leave negative reviews with disastrous consequences on your business’ bottom line. In short, you need to streamline your eBay inventory management processes and you’ll your see profit margins take off.
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Buying in bulk offers great low price advantages to individual resellers, especially when purchasing from online market platforms such as eBay Wholesale. Are you an independent retailer who wants the attractive profit value from reselling wholesale items individually? Perhaps, you are a householder with an extended family who really appreciates the cost saving benefits of buying items in large quantities? To reap maximum benefits in wholesale buying on eBay there are a few tips and tricks to keep top of mind.
Continue reading Get eBay Wholesale Right With These Best Practice Techniques
Operating an online eBay store is tough and eBay arbitrage can make your live easier! There’s no way to tell how your inventory will perform, and when it will sell. And when you’re investing in wholesale products, this can cost you time and money. Thankfully, eBay arbitrage exists as a solution that’s straightforward and relies on your existing knowledge of eBay sourcing.
eBay arbitrage enables you to operate a fast-paced operation that turns around stock quickly and provides fast returns. Simply put, it’s purchasing a product for a low price in one market and then selling it for higher in another.
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To build up online sales, gaining a good position for your eBay listing in the Best Match sort order is key. The way to do this is to ensure that you use item specifics and price your items competitively. Achieving a Top Seller status is another way to get good positioning and this comes from offering services that help your items sell and delivering excellent service to your customers. Make sure you research best practises before listing your item to ensure you have the best chance of featuring in the search results. Making your eBat listings eye catching and offering quite a few choice items will help you get more followers and more exposure.
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OFFER FAIR VALUE
As far as your eBay pricing strategy is concerned, it is important to know the fair value of your item. This will ensure profitability. Your buyer will also be satisfied with the price paid. An easy way to get a feel for what would be considered a fair price is by using an Advanced Search to check through the “Sold” Listings. This will show what a comparitive item sold for previously. You have another way to check if your price is in the ball park. You should always check what current sellers are selling, while determining their eBay pricing strategy. This will give you a good working model to base your pricing structure on so that your sales are optimised.
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1. Get good DSRs and useful feedback. Honesty is the best policy, when trying to Improve eBay Sales! Make sure your item is exactly what you have advertised and that you offer good customer service. If you lay out all your terms and conditions clearly and simply, making it easy to read and easy to find, it will make your customer correspondence less complicated. Have a FAQ section if the same questions occur regularly. Ensure that there is nothing ambiguous or that can be misunderstood with regards your payment and shipping terms. Highlight your returns policy for ease of reference. Be tolerant and polite in all your dealings. Leave good, clear feedback for your customers and they should reciprocate with good ratings as well.
Continue reading 8 Tips To Improve eBay Sales
As many of you know, eBay is an online selling platform that brings together various buying experiences under one umbrella, despite the vast array of items being sold by different sellers. This also means that until a buyer actually makes a purchase, they won’t really know what to expect from a seller and this can cause a bit of anxiety. Hence the reason why it is so important to keep the buyer at ease by providing an exceptional customer service throughout the entire purchasing experience. Above all, always be friendly, polite and professional in all your dealings with the buyer. A positive and courteous attitude speaks volumes. Being an eBay seller, your online reputation should never be compromised.
Getting the sale
In order to make the sale, ensuring that the buyer’s mind is at ease is very important. One way to show your potential customers that you are serious about what you do is to make yourself available for any questions or concerns they may have.
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How Feedback on eBay affects Your Online Reputation
Whether on not your business uses eBay as a main tool for buying and selling or just as a secondary means, maintaining a good feedback record is important. The feedback on your eBay account serves as an indication of your trustworthiness and your Ebay online reputation. Therefore, if your feedback is not good, then naturally people will not be inclined to do any sort of business with you. Both buyers and sellers have the freedom to leave feedback on each other subsequent to each completed transaction, yet the buyer is allowed to get into more details.
Why Does Feedback Matter?
It is important, given the fact that it is the only indicator of your Ebay online reputation. It pertains to you and your business. For people who do not know you personally or never did business with you before, this is what they will refer to. A total record of your feedback is displayed beside your username whenever you are hosting an auction or bidding for items. It can determine your success in doing business on the site. For instance, if it is a case where several sellers are offering the same goods, then the prospective buyers are likely to go to the eBay seller who seems like a trustworthy candidate based on their feedback.
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